• About

  • Speaking & Workshops

  • Consulting

  • Tools & Resources

  • Blog

  • Contact

Centre for Citizen Experience

Citizen Experience Blog /

Our latest news

Joining the CommerceLab Advisory Board

April 8, 2014 | Posted by jessmcmullin on Advocacy | 0 comments

I’ve been invited to join the CommerceLab Advisory Board – the CommerceLab is a joint initiative of the University of Waterloo and the Government of Ontario. It works to improve Canadian commercialization and competitiveness, and includes a focus on user experience in industry and the public sector. My first contribution is a conversation about user experience careers in Canada and in the public sector.

← Kicking off Civic Design Camp
Teaching Service Prototyping at UX Lisbon →

Recent Posts

  • 5 Minute Video from Code for America Talk
  • Service Design in Government Keynote
  • Slides from Interaction South America in Buenos Aires
  • What does DesignX add?
  • Speaking at Code for America Summit

Categories

  • Advocacy (5)
  • Events (16)
  • Featured (5)
  • Gov 2.0 (3)
  • Methods (8)
  • News (5)
  • Practice (1)
  • Research (2)
  • Speaking (2)
  • Theory (1)
  • Writing (2)

About Citizen Experience

The Centre for Citizen Experience explores how to improve government and the broader public sector through the power of design innovation. This includes design thinking, strategic design, systemic design, and service design. These design practices draw on customer experience, social sciences, rapid prototyping, business strategy, behavioural economics, and information visualization to address complex social and organizational challenges.

Fundamentally, design is about improving how things work for people. In the public sector, that means applying design to service delivery and strategy, governance, policy and frontline programs, growing internal design capability, changing culture and supporting public service transformation.

Please get in touch to discuss how design innovation can make a meaningful impact in your organization.

Citizen Experiencing

Advocacy Events Featured Gov 2.0 Methods News Practice Research Speaking Theory Writing
skype icon twitter icon

Copyright © 2009-2015 Situ Strategy Inc.