When I started the Centre for Citizen Experience, someone else held the .org domain, and so I used the .com version. But the mission of this work is much better reflected by the sense of social enterprise that a .org conveys. When citizenexperience.org became available, I knew I’d be moving the website to it. I’m pleased that day has finally come! Email addresses remain unchanged.
It’s ...
I’ll be speaking at the upcoming Information Architecture Summit March 30-April 3rd in Denver, Colorado. I’m thrilled to be working with the ever-talented Samantha Starmer as my co-conspirator for a service design workshop Beyond Digital: Designing for the Cross-Channel Future. We’re also putting on a Beyond Digital panel with Priyanka Kakar and Andrea Resmini during the main conference.
Both of those sessions will have plenty ...
I’ve been working with a fantastic group of folks from Ottawa on creating a UXCamp event November 27th. I’ll be heading out East for it, and am excited about what looks like a great day coming together.
While the full website is a few days away from launching, you can sign up to be notified when it goes live and get all the details if you ...
I’m happy to announce that I’ll be speaking about citizen experience design at OpenGovWest BC in Victoria on November 10th.
It’s one of the 5 minute lightning talks, so I’m working to pare things down to the core elements.
Looking forward to a great day of speakers, catching up with some Victoria friends, and sharing some thoughts on citizen experience with the Gov 2.0 crowd.
It’s been five months in the making, but it’s finally time to start raising the public profile of the Centre for Citizen Experience. As the founder, I’m thrilled to finally be sharing more about the vision and mission for the Centre, start conversations about how we can help organizations, and most of all to invite ...