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New Website a Work In Progress

April 12, 2014 | Posted by jessmcmullin on News | 0 comments

When I started the Centre for Citizen Experience, someone else held the .org domain, and so I used the .com version. But the mission of this work is much better reflected by the sense of social enterprise that a .org conveys. When citizenexperience.org became available, I knew I’d be moving the website to it. I’m pleased that day has finally come! Email addresses remain unchanged.

It’s great to have a new website, and I’m looking forward to publishing more here (sadly, the website has not been a hight priority). The new site is still undergoing significant edits to past content that migrated over, so please forgive the ongoing updates for the next little while.

Thanks to my friend Benjamin Franck for the JQuery assist.

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About Citizen Experience

The Centre for Citizen Experience explores how to improve government and the broader public sector through the power of design innovation. This includes design thinking, strategic design, systemic design, and service design. These design practices draw on customer experience, social sciences, rapid prototyping, business strategy, behavioural economics, and information visualization to address complex social and organizational challenges.

Fundamentally, design is about improving how things work for people. In the public sector, that means applying design to service delivery and strategy, governance, policy and frontline programs, growing internal design capability, changing culture and supporting public service transformation.

Please get in touch to discuss how design innovation can make a meaningful impact in your organization.

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