I’ll be speaking at the upcoming Information Architecture Summit March 30-April 3rd in Denver, Colorado. I’m thrilled to be working with the ever-talented Samantha Starmer as my co-conspirator for a service design workshop Beyond Digital: Designing for the Cross-Channel Future. We’re also putting on a Beyond Digital panel with Priyanka Kakar and Andrea Resmini during the main conference.
Both of those sessions will have plenty ...